Reviews
Worked with John Cypriano and he was very polite and great to work with. He kept my financial goals in mind and explained everything thoroughly. Him along with Saul in finance made the process easy and trouble free. Highly recommend working with the both of them.
We worked with John Cypriano and he was very easy to work with. Not pushy and explained everything very well! Him along with Saul in finance made the process easy and timely while making sure I understood every part of the process.
Everyone is very helpful and makes you feel appreciated
Are salesmen Tisoc Peña was very friendly and extremely knowledgeable as was our finance manager Saul Gonzalez. It was a pleasure doing business with them both.
Our salesman Tisoc Peña was so friendly and extremely knowledgeable as was our finance manager Saul Gonzalez. It was a pleasure doing business with them.
Our salesman Tisoc Peña was so friendly and extremely knowledgeable as was our finance manager Saul Gonzalez. It was a pleasure doing business with them.
Our salesman Tisoc Peña was so friendly and extremely knowledgeable as was our finance manager Saul Gonzalez. It was a pleasure doing business with them.
Our salesman Tisoc Peña was so friendly and extremely knowledgeable as was our finance manager Saul Gonzalez. It was a pleasure doing business with them.
Our salesman Tisoc Peña was so friendly and extremely knowledgeable. Finance manager Saul Gonzalez was also great. Our entire experience at Chapman was a pleasure.
John, Justin, and Frank were very nice and got the Job done. I am very happy with my new vehicle.
John, Justin, Frank were very nice they did an excellent Job on getting this done. I am very happy.
was able to get in quickly and they did an awesome job
Hanna, the service writer, was great. She greeted me with a smile. When my truck was completed, I walked to my vehicle only to find the plastic used to cover my seat still in my truck. I had to reset my dash to what it was before and the tag number was still left on my windshield. I would like to get my vehicle back the way it was please.
El servicio fue me ofrecieron fue muy bueno
Joe Jimenez, was a amazing, he went above and beyond and answered every question i asked him! He was very professional and knowledgeable about he cars I asked him about! Thank you Joe Jimenez for the awesome experience!!
Joe Jimenez, was a amazing, he went above and beyond and answered every question i asked him! He was very professional and knowledgeable about he cars I asked him about! Thank you Joe Jimenez for the awesome experience!!
Joe Jimenez, was a amazing, he went above and beyond and answered every question i asked him! He was very professional and knowledgeable about he cars I asked him about! Thank you Joe Jimenez for the awesome experience!!
Jj Jimenez was awesome, he went above and beyond and was very knowledgeable in everything I asked him!! He was very polite and professional as well! Thank you sir for the awesome experience!
Very good service by all, particularly Joe Portida
Well as usual Mr Williams ( Gunny) when above and beyond with his help and assistance on the purchase of another beautiful truck from Chapman GMC
Well as usual Mr Williams ( Gunny) when above and beyond with his help and assistance on the purchase of another beautiful truck from Chapman GMC
Everyone was so helpful from JJ our salesman to Frank in finance.
He was very helpful in helping us set up our new 2023 car
Our blinkers would sporadically stop working. The blinkers were working when we dropped off. Chapman took a week to try to isolate the issue but could not, but they did not charge us the diagnosis. We agreed to bring back when not working.
Outstanding
Hannah is the rock star of service writers; efficient, personable, professional and ON IT. I'm a new customer at Chapman, but everything about that place is impressive, from the buying experience and now through service. Well done. George
Excellent Service from Jimmy Davy. Very Polite and Professional.
excellent Service from Jimmy Davy very Polite and Professional
Jimmy Davy Excellent Service Advisor Always very Polite and Professional
Thank you to Joe Partida for taking care of the problem with my truck. A thank you to service rep Marty as well.
I had great service and they were very fast and efficient. The representative who helped me seemed very knowledgeable and did not make me feel pressured into additional services. Overall a great experience. Highly recommend coming here for all your GMC needs!
This was by far the best experience ever purchasing a vehicle! I have purchased many cars in the past and as a woman I always feel apprehensive in these situations, however, John Cypriano was my salesman, and he made the experience wonderful! He was patient and professional and made sure I felt satisfied and confident with my purchase. I absolutely love my new car!
This was by far the best experience ever purchasing a vehicle! I have purchased many cars in the past and as a woman I always feel apprehensive in these situations, however, John Cypriano was my salesman, and he made the experience wonderful! He was patient and professional and made sure I felt satisfied and confident with my purchase. I absolutely love my new car!
This was by far the best experience ever purchasing a vehicle! I have purchased many cars in the past and as a woman I often feel apprehensive in these situations, however John Cypriano was my salesman, and he made the experience wonderful. He was patient and professional and did not rush me. He made sure I was confident and satisfied about the purchase. I love my new car! Thank you Chapman Chevrolet and John Cypriano!
This was by far the best experience ever purchasing a vehicle! As a women, I always feel apprehensive in these situations, however John Cypriano was my salesman and he made the experience wonderful! He was patient and professional and made sure I felt satisfied and confident with my purchase. I can’t say enough about how comfortable he made me feel, and I love my new car! Thank you Chapman Chevrolet and John Cypriano!
This was by far the best experience ever purchasing a vehicle! As a women, I always feel apprehensive in these situations, however John Cypriano was my salesman and he made the experience wonderful! He was patient and professional and made sure I felt satisfied and confident with my purchase. I can’t say enough about how comfortable he made me feel, and I love my new car! Thank you Chapman Chevrolet and John Cypriano!
This was by far the best experience ever purchasing a vehicle! As a women, I always feel apprehensive in these situations, however John Cypriano was my salesman and he made the experience wonderful! He was patient and professional and made sure I felt satisfied and confident with my purchase. I can’t say enough about how comfortable he made me feel, and I love my new car! Thank you Chapman Chevrolet and John Cypriano!
This was by far the best experience ever purchasing a vehicle! As a women, I always feel apprehensive in these situations, however John Cypriano was my salesman and he made the experience wonderful! He was patient and professional and made sure I felt satisfied and confident with my purchase. I can’t say enough about how comfortable he made me feel, and I love my new car! Thank you Chapman Chevrolet and John Cypriano!
This was by far the best experience ever purchasing a vehicle! As a women, I always feel apprehensive in these situations, however John Cypriano was my salesman and he made the experience wonderful! He was patient and professional and made sure I felt satisfied and confident with my purchase. I can’t say enough about how comfortable he made me feel, and I love my new car! Thank you Chapman Chevrolet and John Cypriano!
This was by far the best experience I have ever had purchasing a car! As a woman, I always feel apprehensive with these types of situations, however John Cypriano was my salesman and he made the experience wonderful! He was so patient and professional! He did not rush me and made sure I felt confident and satisfied about the car I was going to purchase. I can’t say enough how comfortable he made me feel with the purchase! I absolutely love my new car!! Thank you Chapman Chevrolet and John Cypriano!
I came into Chapman on a whim and ended up purchasing a 2023 GMC sierra 1500 Elevation X31! The sales and finance staff was amazing! I also purchased a lift kit a few days later and the service department did an amazing job! I’m so happy with my new truck! Thank you Chapman! I’ll definitely buy from Chapman in future. Painless and stress free experience!
Had to appointment, I went and go out FAST!
Edward B is a wonderful sales person. He listens! You tell him your wishes and he goes to all lengths to reach the goal. He even helped me return my rental car. He’s a ten! Frank O is the best finance guy I’ve ever met. Above and beyond! He went out of his way to help me.
Heriberto and Josh really know what great customer service is about.
Ryan is great to work with. All of the employees made sure that I was happy with my purchase. Ryan is right there 24/7 if I have a problem.Since June of 2022 I have bought three vehicles from Chapman. I am very pleased and will refer other people to go there
Easy, quick and professional service.
Hannah Powers kept me informed through out the service and showed me the parts that needed replacing. She called me when my vehicle was ready. She was very friendly, courteous, and helpful.
Great job
I am beyond grateful for the amazing staff at Chapman. The minute my vehicle made a funny noise I was told to bring it in and they would take care of it. Alfredo Aguilar and Al Valencia guided the whole process. Although it took a bit longer than anticipated they made sure I was in a rental vehicle in no time. Mr. Andrew got me into a vehicle that was comfortable and fit my family's needs. Mr. Aguilar kept me informed in regards to updates and always was willing to answer my questions in a friendly manner. When I had to retrieve items from my vehicle they greeted me with kindness and smiles. Marty made me crack up each time. They truly embody the customer skills needed to perform their job at the fullest potential. I had never felt so welcomed in a dealership after purchasing or servicing a vehicle. These four gentlemen go far and above making one feel like family and making our time there a memorable one. Thank you will never be enough to truly appreciate a job well done by all four!
HANNAH AT EXPRESS LUBE DEPMT. MADE MY VISIT VERY PLEASANT MY VEHICLE WAS SERVICED IN A TIMELY MANNER AND SHE EVEN TOOK ME WHENN I DIDN'T EVEN HAD AN APOINTMENT, MY APOINTMENT WAS FOR THE NEXT DAY BUT SHE DID NOT LET ME GO SHE DID THE SERVICE ANYWAY, GREATLY APPRECIATED THE FACT THAT I DIDN'T WASTE MY TIME, HER ACTITUD IT WAS ALLWAYS VERY PLEASANT THANK YOU VERY MUCH HANNAH.
recall work done. Done timely A few oily finger prints on leather seats thank you Ramon good job
great experience trading in car for purchase of new truck. All employees go the extra mile to help
We had a very good experience in trading in a car and purchasing a new truck. All employees go out of their way to help
The new Chapman dealership is top notch. Looks veautiful but the people are great and attentive and seem happy. Fernando and Joe were great.
Service of my 2020 Spark. Ramone was the Service Manager who went over the details of the work to be done. The work was completed quickly and Ramone reviewed with me the recommendations suggested. Ramone did not pressure me in any way to purchase items suggested. Please let him know I said thank you again!!!
I contacted Chapman and scheduled a recall appointment as well as a diagnostic for a low coolant message. Andrew was assigned as my advisor. From start to finish, he performed in the utmost professional manner. He communicated with me throughout the process, and even courteously arranged shuttle rides back and forth during the work on the truck. I will definitely return to Chapman for any future service, and I will most definitely request Andrew as my advisor when that time comes. Please pass along my sincere appreciation to him for his excellent customer service. Jim McCaleb
All of the staff is great to work with, but we always go to Ryan to get things done. He must be doing something right he has sold us three vehicles in less than 8 months. The building is so clean, and everyone is polite and courteous to us. Love the new hot chocolate machine. Thanks to all of the staff.
All work was performed in a timely manner, and all it was all good. David Gomez was the tech to take care of me.
Juan was very helpful and had my vehicle ready as scheduled.
ANDREW HAS BEEN MY SERVICE GO TO PERSON AND HE DOES A FANTASTIC JOB. ANDREW IS VERY PROFESSIONAL AND COUTEOUS, HE DOES A GREAT JOB. THANKS
THE SERVICE I RECIEVE WORKING WITH ANDREW HAS BEEN GREAT. ANDREW IS PROFESSIONAL AND COURTEOUS AND HAS GAVE GREAT CUSTOMER SERVICE. I JUST RECENTLY BOUGHT A CAR AND RYAN WAS THE SALESMAN. RYAN WAS PROFESSIONAL COUTEOUS AND HELPFUL. HE ANSWERED ALL MY QUESTIONS.
GREAT SERVICE WORKING WITH ANDREW AND WORKING WITH RYAN ON BUYING A NEW CAR. BOTH WERE VERY PROFESSIONAL AND HELPFUL.
I contacted Chapman and scheduled a recall appointment as well as a diagnostic for a low coolant message. Andrew was assigned as my advisor. From start to finish, he performed in the utmost professional manner. He communicated with me throughout the process, and even courteously arranged shuttle rides back and forth during the work on the truck. I will definitely return to Chapman for any future service, and I will most definitely request Andrew as my advisor when that time comes. Please pass along my sincere appreciation to him for his excellent customer service. Jim McCaleb
I contacted Chapman and scheduled a recall appointment as well as a diagnostic for a low coolant message. Andrew was assigned as my advisor. From start to finish, he performed in the utmost professional manner. He communicated with me throughout the process, and even courteously arranged shuttle rides back and forth during the work on the truck. I will definitely return to Chapman for any future service, and I will most definitely request Andrew as my advisor when that time comes. Please pass along my sincere appreciation to him for his excellent customer service. Jim McCaleb
I contacted Chapman and scheduled a recall appointment as well as a diagnostic for a low coolant message. Andrew was assigned as my advisor. From start to finish, he performed in the utmost professional manner. He communicated with me throughout the process, and even courteously arranged shuttle rides back and forth during the work on the truck. I will definitely return to Chapman for any future service, and I will most definitely request Andrew as my advisor when that time comes. Please pass along my sincere appreciation to him for his excellent customer service. Jim McCaleb
I contacted Chapman and scheduled a recall appointment as well as a diagnostic for a low coolant message. Andrew was assigned as my advisor. From start to finish, he performed in the utmost professional manner. He communicated with me throughout the process, and even courteously arranged shuttle rides back and forth during the work on the truck. I will definitely return to Chapman for any future service, and I will most definitely request Andrew as my advisor when that time comes. Please pass along my sincere appreciation to him for his excellent customer service. Jim McCaleb
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Andrew at the service counter was great to work with, kept me informed as to the progress of my cadillac. I think it was a fair price for repairs. All the staff was courteous to me. Clean environment. I also want to say thank you for the hot chocolate machine.
Ryan and Joseph were great. I was in and out very fast. Excellent customer service!
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I had a great experience at Chapman GMC. Victor did a great job explaining all the things my truck can do. Francisco was very informative and made financing a breeze. Thank you all
JJ was awesome!!!
Ramon is awesome.
Thank you.
Ramon had me out of the service bay in 30 minutes. New record!
Top notch salesman
Service advisors and mechanics continue to provide excellent service!
David was extremely helpful
David was very helpful and I appreciate all his help. Definitely hope to be serviced by him again.
I was treated with respect, upon my arrival Jesus greeted me, introduced himself.
Hannah was great from the moment I walked in. She was informative and knowledgeable with my questions and kept me updated. She has a great customer service personality.
I want to thank Andrew the service advisor for providing excellent customer service and guidance through out the process. Even though I had to leave my vehicle longer that anticipated due to parts not being available. Andrew kept me informed of the progress. Also the quality of work performed was top notch. I would definitely be back for future services, thanks.
Ramón was awesome!! And the besttttttr
Awesome service! Ramon is the best.
I bought a 2023 Chevy Blazer. I went for an oil change on my 2020 Equinox and came out with a new car. I had a great sales guy Joe Jimenez aka JJ and a great finance guy Cristian Gonzalez. Both were very polite and courteous. They made this purchase a great experience. I have to say it was way better than when it was Fisher Chevrolet. They have great programs I didn’t even know they had. Great inventory, most dealerships in Yuma have limited amount of new cars. If your looking for a new car go see these guys you won’t regret it.
I bought a 2023 Chevy Blazer. I went for an oil change on my 2020 Equinox and came out with a new car. I had a great sales guy Joe Jimenez aka JJ and a great finance guy Cristian Gonzalez. Both were very polite and courteous. They made this purchase a great experience. I have to say it was way better than when it was Fisher Chevrolet. They have great programs I didn’t even know they had. Great inventory, most dealerships in Yuma have limited amount of new cars. If your looking for a new car go see these guys you won’t regret it.
I bought a 2023 Chevy Blazer. I really recommend Joe Jimenez aka JJ sales guy and Cristian Gonzalez finance guy when buying a car at Chapman Chevrolet here in Yuma. JJ is a great guy he was very patient and gave us great information about programs I didn’t know they had. Cristian was also great because he was very professional and courteous. Overall this experience was WAY better than when I bought my first car from Fisher. I went for an oil change on my equinox and came out with a new car. That’s how great it was. Lol
Ramon was awesome!!!
I have only had my truck back for two days, but really appreciate the TEAM effort put together by GMC Customer Service, Chapman Chevrolet Yuma, Service Advisor Andrew, and technicians to get my truck fixed and back home where it belongs. Failure diagnosis was tricky, but technicians found the issues and fixed them. Chapman Chevrolet Yuma made sure I had transportation to get around and normally kept me advised on the progress of the repairs. Overall, a winning experience! Thanks to the Chapman Cheverolet Service Team! Andrew was an excellent Service Advisor.
I have only had my truck back for two days, but really appreciate the TEAM effort put together by GMC Customer Service, Chapman Chevrolet Yuma, Service Advisor Andrew, and technicians to get my truck fixed and back home where it belongs. Failure diagnosis was tricky, but technicians found the issues and fixed them. Chapman Chevrolet Yuma made sure I had transportation to get around and normally kept me advised on the progress of the repairs. Overall, a winning experience! Thanks to the Chapman Cheverolet Service Team! Andrew was an excellent Service Advisor.
I have only had my truck back for two days, but really appreciate the TEAM effort put together by GMC Customer Service, Chapman Chevrolet Yuma, Service Advisor Andrew, and technicians to get my truck fixed and back home where it belongs. Failure diagnosis was tricky, but technicians found the issues and fixed them. Chapman Chevrolet Yuma made sure I had transportation to get around and normally kept me advised on the progress of the repairs. Overall, a winning experience! Thanks to the Chapman Cheverolet Service Team! Andrew was an excellent Service Advisor.
I have only had my truck back for two days, but really appreciate the TEAM effort put together by GMC Customer Service, Chapman Chevrolet Yuma, Service Advisor Andrew, and technicians to get my truck fixed and back home where it belongs. Failure diagnosis was tricky, but technicians found the issues and fixed them. Chapman Chevrolet Yuma made sure I had transportation to get around and normally kept me advised on the progress of the repairs. Overall, a winning experience! Thanks to the Chapman Cheverolet Service Team!
I have only had my truck back for two days, but really appreciate the TEAM effort put together by GMC Customer Service, Chapman Chevrolet Yuma, Service Advisor Andrew, and technicians to get my truck fixed and back home where it belongs. Failure diagnosis was tricky, but technicians found the issues and fixed them. Chapman Chevrolet Yuma made sure I had transportation to get around and normally kept me advised on the progress of the repairs. Overall, a winning experience! Thanks to the Chapman Cheverolet Service Team!
I always have a great experience here. I almost always use service advisor Alfredo. He is always super friendly, explains everything fully and he keeps me posted on the progress of my vehicle. He is a great employee!
Tisoc and the Chapman team listened to our needs and found us several options to choose from. The price was fair and the trade value was great!
Tisoc and the Chapman team listened to our needs and provided several options for us to choose. They were fair on price and gave us a good trade value for our old vehicle.
Tisoc and the Chapman team listened to our needs and supplied several very good options for us to choose. They were fair on the price and they gave us a good trade value.
Brought my 2015 Silverado 2500 in for an oil, air filter, and cabin air filter change. Service was prompt, staff was courteous and professional, and the waiting room was well organized and clean. My service provider Ramon Flores was knowledgeable, professional, and kept me informed throughout the service. He also identified that a recall was due on the truck and is arranging to have it scheduled. He also provided additional items that are due for service. Excellent experience.