Reviews

Avg. Rating:
(170 Reviews)
Car traded in and upgrade

Worked with John Cypriano and he was very polite and great to work with. He kept my financial goals in mind and explained everything thoroughly. Him along with Saul in finance made the process easy and trouble free. Highly recommend working with the both of them.

Leslie Peinado
6/6/2023
Car trade in and upgraded

We worked with John Cypriano and he was very easy to work with. Not pushy and explained everything very well! Him along with Saul in finance made the process easy and timely while making sure I understood every part of the process.

Leslie Peinado
6/6/2023
awesome

Everyone is very helpful and makes you feel appreciated

karen sundell
6/2/2023
Great experience

Are salesmen Tisoc Peña was very friendly and extremely knowledgeable as was our finance manager Saul Gonzalez. It was a pleasure doing business with them both.

Steve , Dottie Wilhelm
5/30/2023
Great experience

Our salesman Tisoc Peña was so friendly and extremely knowledgeable as was our finance manager Saul Gonzalez. It was a pleasure doing business with them.

Dorothy Wilhelm
5/30/2023
Great experience

Our salesman Tisoc Peña was so friendly and extremely knowledgeable as was our finance manager Saul Gonzalez. It was a pleasure doing business with them.

Dorothy Wilhelm
5/30/2023
Great experience

Our salesman Tisoc Peña was so friendly and extremely knowledgeable as was our finance manager Saul Gonzalez. It was a pleasure doing business with them.

Dorothy Wilhelm
5/30/2023
Great experience

Our salesman Tisoc Peña was so friendly and extremely knowledgeable as was our finance manager Saul Gonzalez. It was a pleasure doing business with them.

Dorothy Wilhelm
5/30/2023
Great experience

Our salesman Tisoc Peña was so friendly and extremely knowledgeable. Finance manager Saul Gonzalez was also great. Our entire experience at Chapman was a pleasure.

Dorothy Wilhelm
5/30/2023
New vechicle

John, Justin, and Frank were very nice and got the Job done. I am very happy with my new vehicle.

Patti Anne Cooke
5/26/2023
2018 Equinox

John, Justin, Frank were very nice they did an excellent Job on getting this done. I am very happy.

Patti Cooke
5/26/2023
oil change

was able to get in quickly and they did an awesome job

Alex Montez
5/25/2023
Oil change

Hanna, the service writer, was great. She greeted me with a smile. When my truck was completed, I walked to my vehicle only to find the plastic used to cover my seat still in my truck. I had to reset my dash to what it was before and the tag number was still left on my windshield. I would like to get my vehicle back the way it was please.

Stephanie Lloyd
5/25/2023
Excelente

El servicio fue me ofrecieron fue muy bueno

STEPHANY
5/20/2023
Great experience

Joe Jimenez, was a amazing, he went above and beyond and answered every question i asked him! He was very professional and knowledgeable about he cars I asked him about! Thank you Joe Jimenez for the awesome experience!!

Emmanuel Esquivel
5/19/2023
Great experience

Joe Jimenez, was a amazing, he went above and beyond and answered every question i asked him! He was very professional and knowledgeable about he cars I asked him about! Thank you Joe Jimenez for the awesome experience!!

Emmanuel Esquivel
5/19/2023
Great experience

Joe Jimenez, was a amazing, he went above and beyond and answered every question i asked him! He was very professional and knowledgeable about he cars I asked him about! Thank you Joe Jimenez for the awesome experience!!

Emmanuel Esquivel
5/19/2023
Great experience

Jj Jimenez was awesome, he went above and beyond and was very knowledgeable in everything I asked him!! He was very polite and professional as well! Thank you sir for the awesome experience!

Emmanuel Esquivel
5/19/2023
Chapman chevrolet

Very good service by all, particularly Joe Portida

Mike
5/16/2023
Review report

Well as usual Mr Williams ( Gunny) when above and beyond with his help and assistance on the purchase of another beautiful truck from Chapman GMC

Gunny Williams
5/15/2023
Review

Well as usual Mr Williams ( Gunny) when above and beyond with his help and assistance on the purchase of another beautiful truck from Chapman GMC

Gunny Williams
5/15/2023
2023 Eqinox

Everyone was so helpful from JJ our salesman to Frank in finance.

Doris Lucas
5/12/2023
Joe Jimenez

He was very helpful in helping us set up our new 2023 car

Doris J Lucas
5/11/2023
Blinkers

Our blinkers would sporadically stop working. The blinkers were working when we dropped off. Chapman took a week to try to isolate the issue but could not, but they did not charge us the diagnosis. We agreed to bring back when not working.

Gary Biggs Sr.
5/7/2023
Oil change

Outstanding

Michael lanam
5/4/2023
YOUZA

Hannah is the rock star of service writers; efficient, personable, professional and ON IT. I'm a new customer at Chapman, but everything about that place is impressive, from the buying experience and now through service. Well done. George

George Constance
5/4/2023
Great Service

Excellent Service from Jimmy Davy. Very Polite and Professional.

Terry Crook
5/3/2023
Great Service

excellent Service from Jimmy Davy very Polite and Professional

Terry Crook
5/3/2023
Excellent Service

Jimmy Davy Excellent Service Advisor Always very Polite and Professional

Terry
5/3/2023
Great service

Thank you to Joe Partida for taking care of the problem with my truck. A thank you to service rep Marty as well.

Nelson Pina
5/1/2023
Great service!

I had great service and they were very fast and efficient. The representative who helped me seemed very knowledgeable and did not make me feel pressured into additional services. Overall a great experience. Highly recommend coming here for all your GMC needs!

Korina
4/30/2023
Great Experience!

This was by far the best experience ever purchasing a vehicle! I have purchased many cars in the past and as a woman I always feel apprehensive in these situations, however, John Cypriano was my salesman, and he made the experience wonderful! He was patient and professional and made sure I felt satisfied and confident with my purchase. I absolutely love my new car!

Lydia Cypriano
4/18/2023
Great Experience!

This was by far the best experience ever purchasing a vehicle! I have purchased many cars in the past and as a woman I always feel apprehensive in these situations, however, John Cypriano was my salesman, and he made the experience wonderful! He was patient and professional and made sure I felt satisfied and confident with my purchase. I absolutely love my new car!

Lydia Cypriano
4/18/2023
Great Experience!

This was by far the best experience ever purchasing a vehicle! I have purchased many cars in the past and as a woman I often feel apprehensive in these situations, however John Cypriano was my salesman, and he made the experience wonderful. He was patient and professional and did not rush me. He made sure I was confident and satisfied about the purchase. I love my new car! Thank you Chapman Chevrolet and John Cypriano!

Lydia
4/18/2023
Great Experience!

This was by far the best experience ever purchasing a vehicle! As a women, I always feel apprehensive in these situations, however John Cypriano was my salesman and he made the experience wonderful! He was patient and professional and made sure I felt satisfied and confident with my purchase. I can’t say enough about how comfortable he made me feel, and I love my new car! Thank you Chapman Chevrolet and John Cypriano!

Lydia
4/17/2023
Best Experience Ever!

This was by far the best experience ever purchasing a vehicle! As a women, I always feel apprehensive in these situations, however John Cypriano was my salesman and he made the experience wonderful! He was patient and professional and made sure I felt satisfied and confident with my purchase. I can’t say enough about how comfortable he made me feel, and I love my new car! Thank you Chapman Chevrolet and John Cypriano!

Lydia Cypriano
4/17/2023
Best Experience Ever!

This was by far the best experience ever purchasing a vehicle! As a women, I always feel apprehensive in these situations, however John Cypriano was my salesman and he made the experience wonderful! He was patient and professional and made sure I felt satisfied and confident with my purchase. I can’t say enough about how comfortable he made me feel, and I love my new car! Thank you Chapman Chevrolet and John Cypriano!

Lydia Cypriano
4/17/2023
Best Experience Ever!

This was by far the best experience ever purchasing a vehicle! As a women, I always feel apprehensive in these situations, however John Cypriano was my salesman and he made the experience wonderful! He was patient and professional and made sure I felt satisfied and confident with my purchase. I can’t say enough about how comfortable he made me feel, and I love my new car! Thank you Chapman Chevrolet and John Cypriano!

Lydia Cypriano
4/17/2023
Best Experience Ever!

This was by far the best experience ever purchasing a vehicle! As a women, I always feel apprehensive in these situations, however John Cypriano was my salesman and he made the experience wonderful! He was patient and professional and made sure I felt satisfied and confident with my purchase. I can’t say enough about how comfortable he made me feel, and I love my new car! Thank you Chapman Chevrolet and John Cypriano!

Lydia Cypriano
4/17/2023
Best Experience Ever!

This was by far the best experience I have ever had purchasing a car! As a woman, I always feel apprehensive with these types of situations, however John Cypriano was my salesman and he made the experience wonderful! He was so patient and professional! He did not rush me and made sure I felt confident and satisfied about the car I was going to purchase. I can’t say enough how comfortable he made me feel with the purchase! I absolutely love my new car!! Thank you Chapman Chevrolet and John Cypriano!

Lydia Cypriano
4/17/2023
Wonderful truck buying experience!!!

I came into Chapman on a whim and ended up purchasing a 2023 GMC sierra 1500 Elevation X31! The sales and finance staff was amazing! I also purchased a lift kit a few days later and the service department did an amazing job! I’m so happy with my new truck! Thank you Chapman! I’ll definitely buy from Chapman in future. Painless and stress free experience!

JR CISNEROS
4/16/2023
THE BEST SERVICE

Had to appointment, I went and go out FAST!

Ramon A Flores
4/13/2023
Best People

Edward B is a wonderful sales person. He listens! You tell him your wishes and he goes to all lengths to reach the goal. He even helped me return my rental car. He’s a ten! Frank O is the best finance guy I’ve ever met. Above and beyond! He went out of his way to help me.

Carol
4/12/2023
Excelent

Heriberto and Josh really know what great customer service is about.

Adriano Palafox
4/6/2023
respect

Ryan is great to work with. All of the employees made sure that I was happy with my purchase. Ryan is right there 24/7 if I have a problem.Since June of 2022 I have bought three vehicles from Chapman. I am very pleased and will refer other people to go there

Lynn K. Dumas
4/2/2023
BEST IN THE WEST

Easy, quick and professional service.

Ramon A Flores
4/1/2023
Great service

Hannah Powers kept me informed through out the service and showed me the parts that needed replacing. She called me when my vehicle was ready. She was very friendly, courteous, and helpful.

Carlos Acosta
3/27/2023
Car

Great job

Cheryl smith
3/26/2023
Excellent Service and Customer Care

I am beyond grateful for the amazing staff at Chapman. The minute my vehicle made a funny noise I was told to bring it in and they would take care of it. Alfredo Aguilar and Al Valencia guided the whole process. Although it took a bit longer than anticipated they made sure I was in a rental vehicle in no time. Mr. Andrew got me into a vehicle that was comfortable and fit my family's needs. Mr. Aguilar kept me informed in regards to updates and always was willing to answer my questions in a friendly manner. When I had to retrieve items from my vehicle they greeted me with kindness and smiles. Marty made me crack up each time. They truly embody the customer skills needed to perform their job at the fullest potential. I had never felt so welcomed in a dealership after purchasing or servicing a vehicle. These four gentlemen go far and above making one feel like family and making our time there a memorable one. Thank you will never be enough to truly appreciate a job well done by all four!

Samantha Aguayo
3/24/2023
EXPRESS LUBE SERVICE

HANNAH AT EXPRESS LUBE DEPMT. MADE MY VISIT VERY PLEASANT MY VEHICLE WAS SERVICED IN A TIMELY MANNER AND SHE EVEN TOOK ME WHENN I DIDN'T EVEN HAD AN APOINTMENT, MY APOINTMENT WAS FOR THE NEXT DAY BUT SHE DID NOT LET ME GO SHE DID THE SERVICE ANYWAY, GREATLY APPRECIATED THE FACT THAT I DIDN'T WASTE MY TIME, HER ACTITUD IT WAS ALLWAYS VERY PLEASANT THANK YOU VERY MUCH HANNAH.

Adan Gonzalez
3/24/2023
2021 acadia

recall work done. Done timely A few oily finger prints on leather seats thank you Ramon good job

Lee McCain
3/24/2023
great experience

great experience trading in car for purchase of new truck. All employees go the extra mile to help

karen sundell
3/23/2023
great experience

We had a very good experience in trading in a car and purchasing a new truck. All employees go out of their way to help

karen sundell
3/23/2023
Wow what a nice change

The new Chapman dealership is top notch. Looks veautiful but the people are great and attentive and seem happy. Fernando and Joe were great.

Connie
3/23/2023
Service rating

Service of my 2020 Spark. Ramone was the Service Manager who went over the details of the work to be done. The work was completed quickly and Ramone reviewed with me the recommendations suggested. Ramone did not pressure me in any way to purchase items suggested. Please let him know I said thank you again!!!

Cheryl Wilder
3/23/2023
Review of my recent experience at Chapman

I contacted Chapman and scheduled a recall appointment as well as a diagnostic for a low coolant message. Andrew was assigned as my advisor. From start to finish, he performed in the utmost professional manner. He communicated with me throughout the process, and even courteously arranged shuttle rides back and forth during the work on the truck. I will definitely return to Chapman for any future service, and I will most definitely request Andrew as my advisor when that time comes. Please pass along my sincere appreciation to him for his excellent customer service. Jim McCaleb

Jim McCaleb
3/20/2023
Happy

All of the staff is great to work with, but we always go to Ryan to get things done. He must be doing something right he has sold us three vehicles in less than 8 months. The building is so clean, and everyone is polite and courteous to us. Love the new hot chocolate machine. Thanks to all of the staff.

Lynn k. Dumas
3/18/2023
GMC pickup

All work was performed in a timely manner, and all it was all good. David Gomez was the tech to take care of me.

E K Cannon
3/18/2023
Service Dept

Juan was very helpful and had my vehicle ready as scheduled.

Francisco Ybarra
3/18/2023
SERVICE DEPARTMENT

ANDREW HAS BEEN MY SERVICE GO TO PERSON AND HE DOES A FANTASTIC JOB. ANDREW IS VERY PROFESSIONAL AND COUTEOUS, HE DOES A GREAT JOB. THANKS

Susan Northcutt
3/17/2023
SERVICE AND SALES

THE SERVICE I RECIEVE WORKING WITH ANDREW HAS BEEN GREAT. ANDREW IS PROFESSIONAL AND COURTEOUS AND HAS GAVE GREAT CUSTOMER SERVICE. I JUST RECENTLY BOUGHT A CAR AND RYAN WAS THE SALESMAN. RYAN WAS PROFESSIONAL COUTEOUS AND HELPFUL. HE ANSWERED ALL MY QUESTIONS.

Susan Northcutt
3/17/2023
SERVICE AND SALES

GREAT SERVICE WORKING WITH ANDREW AND WORKING WITH RYAN ON BUYING A NEW CAR. BOTH WERE VERY PROFESSIONAL AND HELPFUL.

Susan Northcutt
3/17/2023
Review of my recent experience at Chapman

I contacted Chapman and scheduled a recall appointment as well as a diagnostic for a low coolant message. Andrew was assigned as my advisor. From start to finish, he performed in the utmost professional manner. He communicated with me throughout the process, and even courteously arranged shuttle rides back and forth during the work on the truck. I will definitely return to Chapman for any future service, and I will most definitely request Andrew as my advisor when that time comes. Please pass along my sincere appreciation to him for his excellent customer service. Jim McCaleb

Jim McCaleb
3/15/2023
Review of my recent experience at Chapman

I contacted Chapman and scheduled a recall appointment as well as a diagnostic for a low coolant message. Andrew was assigned as my advisor. From start to finish, he performed in the utmost professional manner. He communicated with me throughout the process, and even courteously arranged shuttle rides back and forth during the work on the truck. I will definitely return to Chapman for any future service, and I will most definitely request Andrew as my advisor when that time comes. Please pass along my sincere appreciation to him for his excellent customer service. Jim McCaleb

Jim McCaleb
3/15/2023
Review of my recent experience at Chapman

I contacted Chapman and scheduled a recall appointment as well as a diagnostic for a low coolant message. Andrew was assigned as my advisor. From start to finish, he performed in the utmost professional manner. He communicated with me throughout the process, and even courteously arranged shuttle rides back and forth during the work on the truck. I will definitely return to Chapman for any future service, and I will most definitely request Andrew as my advisor when that time comes. Please pass along my sincere appreciation to him for his excellent customer service. Jim McCaleb

Jim McCaleb
3/15/2023
Review of my recent experience at Chapman

I contacted Chapman and scheduled a recall appointment as well as a diagnostic for a low coolant message. Andrew was assigned as my advisor. From start to finish, he performed in the utmost professional manner. He communicated with me throughout the process, and even courteously arranged shuttle rides back and forth during the work on the truck. I will definitely return to Chapman for any future service, and I will most definitely request Andrew as my advisor when that time comes. Please pass along my sincere appreciation to him for his excellent customer service. Jim McCaleb

Jim McCaleb
3/15/2023
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3/15/2023
Great service

Andrew at the service counter was great to work with, kept me informed as to the progress of my cadillac. I think it was a fair price for repairs. All the staff was courteous to me. Clean environment. I also want to say thank you for the hot chocolate machine.

Lynn Dumas
3/11/2023
Customer Service

Ryan and Joseph were great. I was in and out very fast. Excellent customer service!

Carol Chapple
3/9/2023
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3/9/2023
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3/9/2023
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3/9/2023
Great

I had a great experience at Chapman GMC. Victor did a great job explaining all the things my truck can do. Francisco was very informative and made financing a breeze. Thank you all

Bob Fry
3/9/2023
Love my new ss

JJ was awesome!!!

Ramon
3/8/2023
GREAT WORK

Ramon is awesome.

Ramon A Flores
3/2/2023
Good job!

Thank you.

Shirley & Jim Morehouse
2/28/2023
LOF

Ramon had me out of the service bay in 30 minutes. New record!

Lee T McCain
2/25/2023
Salesman

Top notch salesman

Gwen Schlenz
2/22/2023
Excellent Service

Service advisors and mechanics continue to provide excellent service!

James Einwaechter
2/21/2023
David Gomez is amazing

David was extremely helpful

Joey Rosenblum
2/21/2023
David Gomez is amazing

David was very helpful and I appreciate all his help. Definitely hope to be serviced by him again.

Joey Rosenblum
2/21/2023
Customer Service

I was treated with respect, upon my arrival Jesus greeted me, introduced himself.

Odette Quirk
2/18/2023
Hannah is the best

Hannah was great from the moment I walked in. She was informative and knowledgeable with my questions and kept me updated. She has a great customer service personality.

Emma
2/18/2023
Profesional service and great customer care.

I want to thank Andrew the service advisor for providing excellent customer service and guidance through out the process. Even though I had to leave my vehicle longer that anticipated due to parts not being available. Andrew kept me informed of the progress. Also the quality of work performed was top notch. I would definitely be back for future services, thanks.

Angel Cervantes
2/17/2023
FIVE STAR SERVICE

Ramón was awesome!! And the besttttttr

Juan
2/16/2023
FIVE STARS

Awesome service! Ramon is the best.

Ramon Flores
2/16/2023
Great Customer Service

I bought a 2023 Chevy Blazer. I went for an oil change on my 2020 Equinox and came out with a new car. I had a great sales guy Joe Jimenez aka JJ and a great finance guy Cristian Gonzalez. Both were very polite and courteous. They made this purchase a great experience. I have to say it was way better than when it was Fisher Chevrolet. They have great programs I didn’t even know they had. Great inventory, most dealerships in Yuma have limited amount of new cars. If your looking for a new car go see these guys you won’t regret it.

Isabel
2/12/2023
Great Customer Service

I bought a 2023 Chevy Blazer. I went for an oil change on my 2020 Equinox and came out with a new car. I had a great sales guy Joe Jimenez aka JJ and a great finance guy Cristian Gonzalez. Both were very polite and courteous. They made this purchase a great experience. I have to say it was way better than when it was Fisher Chevrolet. They have great programs I didn’t even know they had. Great inventory, most dealerships in Yuma have limited amount of new cars. If your looking for a new car go see these guys you won’t regret it.

Isabel
2/12/2023
Great Customer Service

I bought a 2023 Chevy Blazer. I really recommend Joe Jimenez aka JJ sales guy and Cristian Gonzalez finance guy when buying a car at Chapman Chevrolet here in Yuma. JJ is a great guy he was very patient and gave us great information about programs I didn’t know they had. Cristian was also great because he was very professional and courteous. Overall this experience was WAY better than when I bought my first car from Fisher. I went for an oil change on my equinox and came out with a new car. That’s how great it was. Lol

Isabel
2/12/2023
GREAT SERVICE

Ramon was awesome!!!

Erik Flores
2/3/2023
TEAM Works!

I have only had my truck back for two days, but really appreciate the TEAM effort put together by GMC Customer Service, Chapman Chevrolet Yuma, Service Advisor Andrew, and technicians to get my truck fixed and back home where it belongs. Failure diagnosis was tricky, but technicians found the issues and fixed them. Chapman Chevrolet Yuma made sure I had transportation to get around and normally kept me advised on the progress of the repairs. Overall, a winning experience! Thanks to the Chapman Cheverolet Service Team! Andrew was an excellent Service Advisor.

Jim BRADFORD
2/1/2023
TEAM Works!

I have only had my truck back for two days, but really appreciate the TEAM effort put together by GMC Customer Service, Chapman Chevrolet Yuma, Service Advisor Andrew, and technicians to get my truck fixed and back home where it belongs. Failure diagnosis was tricky, but technicians found the issues and fixed them. Chapman Chevrolet Yuma made sure I had transportation to get around and normally kept me advised on the progress of the repairs. Overall, a winning experience! Thanks to the Chapman Cheverolet Service Team! Andrew was an excellent Service Advisor.

Jim BRADFORD
2/1/2023
TEAM Works!

I have only had my truck back for two days, but really appreciate the TEAM effort put together by GMC Customer Service, Chapman Chevrolet Yuma, Service Advisor Andrew, and technicians to get my truck fixed and back home where it belongs. Failure diagnosis was tricky, but technicians found the issues and fixed them. Chapman Chevrolet Yuma made sure I had transportation to get around and normally kept me advised on the progress of the repairs. Overall, a winning experience! Thanks to the Chapman Cheverolet Service Team! Andrew was an excellent Service Advisor.

Jim BRADFORD
2/1/2023
TEAM Works!

I have only had my truck back for two days, but really appreciate the TEAM effort put together by GMC Customer Service, Chapman Chevrolet Yuma, Service Advisor Andrew, and technicians to get my truck fixed and back home where it belongs. Failure diagnosis was tricky, but technicians found the issues and fixed them. Chapman Chevrolet Yuma made sure I had transportation to get around and normally kept me advised on the progress of the repairs. Overall, a winning experience! Thanks to the Chapman Cheverolet Service Team!

Jim BRADFORD
2/1/2023
Got It Fixed

I have only had my truck back for two days, but really appreciate the TEAM effort put together by GMC Customer Service, Chapman Chevrolet Yuma, Service Advisor Andrew, and technicians to get my truck fixed and back home where it belongs. Failure diagnosis was tricky, but technicians found the issues and fixed them. Chapman Chevrolet Yuma made sure I had transportation to get around and normally kept me advised on the progress of the repairs. Overall, a winning experience! Thanks to the Chapman Cheverolet Service Team!

Jim BRADFORD
2/1/2023
Service Review

I always have a great experience here. I almost always use service advisor Alfredo. He is always super friendly, explains everything fully and he keeps me posted on the progress of my vehicle. He is a great employee!

Jolinda Cannon
1/31/2023
Great Service

Tisoc and the Chapman team listened to our needs and found us several options to choose from. The price was fair and the trade value was great!

Tim Henry
1/30/2023
Great Service

Tisoc and the Chapman team listened to our needs and provided several options for us to choose. They were fair on price and gave us a good trade value for our old vehicle.

Timothy Henry
1/29/2023
Great service!

Tisoc and the Chapman team listened to our needs and supplied several very good options for us to choose. They were fair on the price and they gave us a good trade value.

Tim Henry
1/29/2023
Service

Brought my 2015 Silverado 2500 in for an oil, air filter, and cabin air filter change. Service was prompt, staff was courteous and professional, and the waiting room was well organized and clean. My service provider Ramon Flores was knowledgeable, professional, and kept me informed throughout the service. He also identified that a recall was due on the truck and is arranging to have it scheduled. He also provided additional items that are due for service. Excellent experience.

Barry Schmelter
1/28/2023
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